Regulation

TITLE I – Preliminary provisions

1. Property and Subject – Camping Village Cavallino is operated by Baia Camping Village Ltd., head office in Salò (BS), Piazza Vittorio Emanuele II No. 31, VAT code IT 03065190989, hereinafter referred to as “BCV” delivers service on behalf of its clients as defined by the regulations of competent regional accommodation service.

TITLE II – Procedures

CHAPTER I – Service Delivery
SECTION I – Persons admitted to the provision of service.
2. Admissions – The camping service is provided solely for nuclei consisting of a minimum of 2 to a maximum of 6 members. Service can be provided only with the full compliance with the regulations by members of the group. All under 25, when not part of a household group or family guests are to be designated a specific area within the campsite.
3. Guests – Guests are allowed to receive visitors in the campsite. The guest access is allowed only in the opening hours of the Reception and upon payment of daily visit rates. Visitors under the age of 18 are not allowed unless accompanied by adults, which are obliged to watch over their conduct during the entire stay in the campsite, answering in all legal issues to BCV and to involved third parties.

SECTION II – Reservations and limits of permanence
4. Booking restrictions – The booking of accommodation, except for some special offers made by BCV, can only be made with the tour operator CVMI Ltd. – Baia Holiday. For booking conditions, see the catalogue and/or Baia Holiday website.
5. Exclusions – BCV reserves the right to consider unacceptable, and therefore not allowed, guests who do not meet the requirements laid down herebelow.

CHAPTER II – Check-in
6. Arrival and Registration – Customer reciepts and the formalities of registration at the reception area should only be accepted during those hours displayed at the entrance of the campsite. Upon registration, the customer and their guests must notify BCV of their address. In the event of subsequent changes relating to people, services, and hosts, the customer accepts that he/she undertakes to inform the reception of this change. Customers who should be found unregistered, will be considered as present in the camping village from the arrival day of the group whom they are stay with.
7. Assignment of a mobile home – pitch (customers “Village” and “Camping”) – it is compulsory for the customer to occupy the mobile home or pitch which was appointed at the Reception area and to await confirmation by the campsite before occupying it. The occupation of a different pitch from that assigned is permitted only with the express written consent of the campsite, with the then completion of a new registration procedure.

CHAPTER III – Check-out
8. Departure – The customer must leave the accommodation on departure day within the following times:
– Before 10.00, if motorhome, caravan or tent;
– By 9.00, if you are staying in a mobile home or bungalow.
9. Payment – Payment of the stay and any other ancillary services payable on site it’s permitted only in the opening hours of the Cashier. Payment must be made no later than the day before the departure date, unless the advance payment if required by the campsite. The customer is obliged to provide a fiscal document as proof of payment in the case of government on-spot checks prior to leaving the campsite.
10. Deposit – At the time of registration, the customer may be required to pay a sum of money for their accommodation in mobile homes or bungalows, not as a payment but as a security deposit for any damage caused to property and equipment, facilities, identification bracelets, which will be returned upon departure. BCV reserves the right to demand compensation for any greater damage caused.

TITLE III – Standards of behavior for clients and their guests

CHAPTER I – Prohibitions
11. Respect for the vegetation – It is forbidden to alter in any way or by any means the layout of the existing flora.
12. Lighting of fires – It is forbidden to light fires on the campsite and in the immediate vicinity. They are subject to more restrictive rules of the institutions responsible for protecting and preserving heritage.The use of gas and eletric stoves camping for the barbecue is allowed within a distance of over 1 meter from the surrounding vegetation.
13. Disposal of waste – It is forbidden to dispose of waste outside of the special containers provided, in compliance with current legislation on recycling. It is also forbidden to dispose of the waste water of any kind and from any source outside of the specified locations in places of accommodation (mandatory for the discharge of sewage of caravans and camper vans) and/or outside the toilets.
14. Use of cables and electrical equipment – It is forbidden to obstruct routes or viable places within the campsite with cables and/or any other instrument for the derivation of electricity. It is also prohibited therein to damage the surrounding vegetation in this way. The campsite staff is expressly authorized to immediately release without notice any cable and/or other instrument affixed in violation of the preceding paragraph. The same permission is granted in case of electrical connections which result not comply with current legislation.
15. Use of public address equipment – It is forbidden to engage in conduct which disturbs the peace on the campsite, in its vicinity, and at the beach. During silence hours set by the campsite and as per the Rules & Regulations, it is forbidden to set up or folding camping equipment, to speak in a tone of voice of non-appropriate means to ensure peace and quiet during these periods and to use mechanical devices. The campsite, in its sole discretion, may make exceptions for entertainment activities. It is strictly forbidden to walk around nude or topless inside the campsite, nudity is also prohibited for children within the shopping area, restaurant and bar.
16. Pets – Pets are allowed inside the camping village. Their owners must follow the specific rules and regulations.
17. Changes to the pitch – It is forbidden to alter in any way an assigned pitch, except when this requirement is justified by extreme weather conditions that jeopardize the protection of persons and/or property, in which case it is mandatory the customer immediately restores the emplacement to its original state prior to departure and at his/her own expense.
18. Playground – It is forbidden for children under the age of 3 and more than 12 years to use the playground. Access to the playground is permitted only during the hours established by the campsite, and children should always be accompanied by adults, who are thus responsible for all legal purposes to BCV and third parties.
19. Use of electricity supply systems – The use of the electricity supply systems available in the pitches is mandatory for caravans, campers, caravans, and household appliances.
It is expressly forbidden to use these systems for charging electric cars, as they could cause faults in the electricity network as well as in your car.
In case of violation of this prevention, the camping village’s management reserves the right to apply a pecuniary sanction equal to Euro 300.00 for each single violation to transgressors.

CHAPTER II – Access to and use of public transportation within the campsite
20. Cars – Car use is authorized only for the arrival and unloading of camping equipment and luggage. For each of these purposes the car can be used for a maximum of 2 hours, further use requires the express written authorization of the campsite reception. It is not allowed to wash cars, caravans, and/or boat, etc., inside the campsite.
21. Campers – Access to the campsite of Camper vans is permitted only to those regularly certified, including for the purpose of accommodation, via the competent authorities. Reception staff may require submission of such documentation.
22. Limitations – Access to children’s playground is allowed only under parental supervision. Fitness centre and gym activities are forbidden to under 16. It is not allowed to enter the playground with bicycles.
23. Circulation – Circulation within the Camping Village internal area is allowed in compliance with the Italian traffic regulations, restricted to the relative limitations, obligations, characteristics of the vehicles, etc. .. The speed limit consented inside the area is of 10 km / h. The staff of the accommodation facility is authorized to confiscate the bicycle from the minor who create danger for others or drives it at a speed higher than the limit referred; the vehicle will be released only to the adult who is responsible for the minor. Furthermore, the use of electric scooters is not permitted within the facility.
24. Parking – The accommodation is serviced with special parking areas located in the areas designated per emplacement. It is strictly forbidden to block any escape route by any means, under penalty of forcible removal. If the obstruction is repeated for the third time by the same means, this will be confiscated and returned to the rightful owner at the end of the stay.

CHAPTER III – Emergency Management
25. In case of fire – Inside the campsite are special loudspeakers that in case of serious fire will give an alarm. In the evant of fire customers will reach, in an orderly fashion, the points of “temporary meeting points” indicated by appropriate signs, then will wait at the emergency point for a team that will lead them to the campsite collection point.
26. If other emergencies – Health, severe natural events, situations such as public safety, inconveniences caused by the sea: contact the staff of the campsite if available, or see the information board at the entrance for all emergency telephone numbers.

TITLE IV – Liability

27. Customer responsibilities and/or guests – Customers and/or their guests are personally responsible to BCV and/or third parties for any damage to persons and/or property, direct and/or indirect, in any way caused as a result of behaviour taken as being in violation of the provisions of this contract and/or other regulations as applicable. It is understood that it is the right of BCV to claim additional damages if applicable. Each camper is required to keep strictly to their own property. The campsite assumes no responsibility for any items lost or stolen that are not left in its direct custody. The management assumes no liability for damage to cars, caravans, or other property caused by falling branches and/or pine cones. Responsibilities of the camping village – The campsite is not responsible for lost or stolen items or valuables, for damages to persons or property not due to direct negligence of staff of the camping village, for damages, failures and failures caused by bad weather or force majeure.
28. Resolution – The violation of Articles. 11 and 12 of this contract will mean the immediate cessation of the agreement, and will require both customers and their guests to leave the accommodation within 6 hours after receipt of notice of termination, as well as, by way of liquidated damages, to pay the consideration of ‘entire stay’. This applies also to minors, with the right of the BCV to retention of the deposit until the satisfaction of credit, as well as to compensation for further damage. Any delay over 10 am on the day following the date or the failure to give notice, it will also immediately terminate, with BCV having right to compensation.

TITLE V – Final Provisions

29. Changes – Any changes to the provision of service that does not conflict with the provisions of this contract is to be made public by posting on the special notice boards located at the entrance of the campsite. Any variations or exemptions made for a single customer are done so in writing, which must then be produced upon the request of the campsite staff. This exemption does not constitute a relevant source of law for use by a third party.
30. Disputes – This contract is subject to Italian law and any interpretation relating to the above or that not anticipated in this document makes specific reference to this law and not to external uses and customs.
31. Assignment of contract – This contract, the rights and obligations arising therefrom will be automatically transferred, without any consent from the customer, due to mergers, acquisitions, disposals of business or business unit that only applies to BCV. The BCV does not accept the transfer to third parties of this contract by the customer.
32. Terms of closing – Possible tolerances by BCV, referring to customer conduct and/or their guests who are in violation of the provisions of this contract, does not constitute the right to waiver of any rights it has at its base in the clauses. In the event that any contractual provision turns out for whatever reason, as being non-compliant with mandatory provisions of law, it will be ineffective without affecting the validity of the remaining provisions. This Agreement constitutes the full manifestation of all agreements between the parties and exhausts the discipline of their rights and obligations for that which concerns the subject of the agreement. All prior agreements and contracts are now understood as revoked and annulled in effectiveness as haveall prior written and oral agreements, between both parties, and from third parties, concerning this contract. Any changes to the terms and conditions of this contract shall be made in writing under penalty of nullity.

Your pets are welcome in our Village, but to avoid causing inconvenience to other guests, we ask you to respect the following rules:

Pets are allowed only in Pitches and in certain types of Mobile Homes, and in a limited number, that is, a maximum of 2 pets per unit. For exceptions regarding the number, please contact Management. Pets are not accepted in the Resort, SunLodge, and Clever areas.

1. In areas where pet access is allowed, pets must always be on a leash.

2. Pets must never be allowed to roam freely.

3. Pets cannot be left alone in common areas or in the accommodation.

4. Access to the beach is allowed only through the designated pet area, with the leash kept on at all times.

5. Pets are not allowed to transit in other areas of the beach.

6. Anyone not complying with these rules, unless the act constitutes a criminal offense, will be subject to administrative penalties under Articles 1161, 1164, 1174, and 1231 of the Navigation Code, Legislative Decree 171/2005 (Recreational Boating Code), and Legislative Decree 04/2012.

7. Pets are not allowed in public toilets and showers.

8. Access is allowed only to services designated for the pet area.

9. Pets may be washed only in the area specifically designated for this purpose.

10. Guests are advised not to disturb others with their pet’s behavior.

11. Owners must have suitable equipment for hygienic disposal of pet waste.

12. It is mandatory to immediately remove pet waste and dispose of it in the designated bins (equipment provided free of charge by the Camping Village).

13. In common areas, liquid waste must be immediately cleaned with water.

14. Guests with pets must use the exit indicated on the map when leaving the Camping Village with their animals.

15. Owners remain legally responsible for any damage or injury caused by their pet to third parties or property.

16. Dogs may enter the Camping Village only if registered with the national dog registry or the registry of their country of origin.

17. Dogs must be up to date with periodic vaccinations against major infectious and parasitic diseases.

18. Management reserves the right to check the animal’s health documentation.

19. If a dog shows aggressive or problematic behavior, management will require the owner to leave the accommodation or pitch and find an alternative solution for their stay.

Management reserves the right to immediately remove guests from the Village who do not comply with the rules listed above and, in particular, to report to the competent authorities anyone violating points 5 and 6 of the regulations. Management also does not tolerate any form of animal mistreatment, even if carried out by legitimate owners. Any acts of mistreatment towards dogs will be reported to the competent authorities.

The following regulations aim to protect the safety and well-being of our guests, as well as the order and cleanliness within the facilities managed by Baia Holiday.

Each guest is required to comply with all laws and regulations governing beach activities and the use of equipment. In particular, attention is drawn to the following points.

1. All individuals accessing the Camping Village declare that they have received a copy of these regulations at the time of booking and/or check-in, and accept them without exception.

2. The beach service is available only for Camping Village guests, within areas marked by the appropriate signs.

3. The beach service can be purchased at the time of booking or directly at the Camping Village.

4. To use the service, guests must contact the Camping Reception to receive the appropriate Voucher, which must be presented upon request by the staff. The issued Voucher is non-refundable and non-transferable.

5. The service requires a minimum rental of one umbrella and two sunbeds. Each umbrella can accommodate a maximum of four people; it is therefore recommended not to exceed this number to avoid overcrowding.

6. Umbrella allocation is at the discretion of the Camping Village Management.

7. Guests must keep the Voucher at their beach spot as proof of their right to use the beach services and present it upon request by the staff. Individuals without a voucher found using the facilities must pay the full price for the beach spot for the entire day.

8. No refunds are provided for ongoing subscriptions for any reason (change of mind, bad weather, high tide, storms, natural disasters, etc.).

9. For each beach spot, it is possible, for an additional fee, to add one extra sunbed, subject to availability.

10. Chairs or sunbeds cannot be taken from other beach spots.

11. Chairs and sunbeds must not be moved from their designated spot to avoid encroaching on neighboring spaces.

12. Improper, inappropriate, or disturbing behavior toward other guests is not allowed. In such cases, immediate removal from the facility may occur.

13. Guests must use the equipment carefully, reporting any malfunctions to Management. Users are required to compensate for any damage caused (whether intentional or accidental) to Camping Village property.

14. The Camping Village is not responsible for any personal belongings or materials of the guest that are damaged or stolen within or outside the facility; therefore, it is recommended never to leave money, valuables, clothing, toys, air mattresses, or any other personal items unattended, both day and night.

15. It is forbidden to place personal deckchairs, sunbeds, chairs, umbrellas, parasols, tents, or any other installations within the areas and zones leased to the Camping Village.

16. Sports and games (volleyball, soccer, bocce, etc.) are allowed only in areas behind the umbrellas. The management declines any responsibility for damage to property or people caused by sports activities.

17. For safety reasons, holes dug in the sand for play, which must be small in size, must always be filled in.

18. It is forbidden to throw cigarette butts or other waste on the beach.

19. It is forbidden to place umbrellas, deckchairs, watercraft, or other obstacles within 5 meters of the shoreline. In the presence of beach establishments, the prohibition extends beyond the five meters up to the first row of umbrellas.

20. Lighting fires on the beach is prohibited; violators of this rule will be reported to the competent Public Safety Authorities.

21. Children must use playground equipment under the supervision of parents or responsible adults. Management is not responsible for improper use of the equipment. Do not climb on equipment wet from rain.

22. By law, the Camping Village also carries out lifeguard and first aid activities in accordance with the Municipal Regulations for the use of the Maritime State Property and the Municipal Ordinance – Regulation of Beach Activities.

23. Meaning of the flag displayed: GREEN: safe and supervised swimming; YELLOW: swimming with caution but supervised; RED: dangerous or unsupervised swimming.

24. If the sea conditions are deemed dangerous or hazardous situations exist, the red flag will be raised. Swimming is discouraged in this case, and the Camping Village declines any responsibility for those who ignore this warning.

25. To protect guest safety, Management reserves the right to suspend the service in case of bad weather.

26. On windy days, umbrellas must remain strictly closed. Guests must follow the instructions of the beach staff under these circumstances.

27. It is forbidden to remain on the lifeboat, touch the equipment intended for rescue, or stay in the lifeguard tower area.

28. Guests must comply with this Regulation, the Ordinances of the Municipality and Harbor Authority, and the Municipal Regulations for the use of Maritime State Property. These documents are displayed at the facility entrance. Failure to comply may result in removal from the facility.

1. The access to the pool is free for the camping’s guest. Although we guarantee the presence of the lifeguard during the opening time, the management decline any responsibility over incidents caused by imprudence.

2. Wearing the swimming cap is obligatory for all the bathers first to dive into the pool.

3. the bathers have to have a shower first to dive into the pool and wash the feet in the appropriate tanks.

4. The bathers must be free from any skin disease, open wounds, warts, bandages or patches.

5. It’s forbidden to use fins, underwater mask and anything else that can disturb the other guests inside the pool.

6. It’s not allowed to smoke into the swimming pool area.

7. It’s not allowed to drink any alcohol drink into the pool area and anyone will be found inebriate will be taken out the water park.

8. The access to the whirlpool is forbidden for the guest under the age of 16.

9. The underwater exercitation are forbidden.

10. The introduction of air mattress, inflatable toys, balls and similar are forbidden.

11. The access to the pool area is forbidden for the pets.

12. The inexpert bathers have to dive only into the appropriate pools.

13. It’s forbidden to run, jump and shove each others into the swimming pool area.

14. The management decline any responsibility on stolen things that are left unattended and caused by the imprudence of the bathers.

15. In case of technician or hygiene problems the pool may be closed, in part or totally, for all the time that the repairing need.

16. the lifeguard is allowed to take action in any case of failure to comply of this regulation and remove anyone keep a wrongly attitude.

17. Children under the age of 12 have to be accompanied by the parents or a responsible adult.

18. Infants have to wear the water diapers and the pants.

19. All the inexpert bathers have to wear the life vest and water wings.

20. Is suggested to wait minimum 2 hours from the last meal to the diving moment.