How to get a quote?
QUOTE button on our website page, call our booking center or send an email
How to book?
online booking site or call our booking centers
The reservation is considered valid with the consequent payment of the 25% deposit and then the total balance 15 days before arrival.
How to modify the resevation?
It is possible to change (names on) the reservation WITHOUT PENALTIES up to 30 days before arrival, but please check first the AVAILABILITY, for dates or structure variation.
What are the payment methods?
The reservation can be paid by credit card online, calling with one of our operators or by bank transfer.
We accepted VISA, MASTERCARD, MAESTRO, CARTASI, NEXI, AMERICAN EXPRESS. . You can also pay in 3 installments, without interests, with Scalapay.
Are there minimum stays? Fixed arrival and departure days?
The minimum number of nights and the day of arrival may vary on some accommodation units.
Please check online booking or by calling +39 0365 520682
Local tax
Yes, only in some of our Camping Villages there is a tourist tax, a tax that each guest must pay for each night spent directly at the reception.
The amounts vary according to the municipality.
Enviroment Contribution
Every holiday has an environmental impact, but together we can do something to reduce it!
To safeguard and preserve the magnificent habitat of the naturalistic areas, in which our structures are located, we have introduced the “Environmental Contribution” : it is added to the total amount of the stay and is entirely intended to finance actions for environmental sustainability.
RECEPTION
What are the check-in/check-out times?
The check-in for the village sector is scheduled from 17.00, check-out by 9.00.
Instead, for the camping sector, check-in is scheduled from 12.00 and check-out by 10.00.
What are the opening hours of the cash desk?
The cash desk is open from 8 to 12 and from 17 to 19 every day
What are the reception hours?
The reception is open, in high season, from 7a.m. to 11.00 p.m.
Is there a time of silence?
Yes, from 11p.m. to 7a.m.
Is it possible to enter/ leave the campsite at night?
During the time of silence, it Is mandatory to leave the car in the parking lot and access the property only on foot.
Is the late check-out possible?
Yes, subject to availability of the accommodation, it is possible to obtain a late check-out until 6.00 pm with the payment of 50% of the daily rate. The service can be purchased only in Reception and it will be confirmed the day before departure.
Are checks accepted?
No, we accept payment by credit card (no american express) or cash up to the maximum amount of € 999.99
Is there a Lost & Found office?
Yes, at the reception office
How can I book a taxi?
It is possible to book a taxi directly at the reception
PITCHES
What types of pitches are available?
It is possible to view the different types of pitches here
Can I have a BBQ on the pitch?
Electric and/or gas only. BBQs with charcoal and fires are prohibited
Is it possible to book a specific pitch?
If you are choosing the pre-booking phase and pay by December, you can book a specific pitch. Otherwise, you can specify a preference at the time of booking and we will do our best to satisfy your request, if it is possible.
Can I have guests just for the daytime?
It is possible to have guests for the day, but you must register the entrance with their documents at the reception and paying the Visitor Fee from 10.00 to 22.00
PUBLIC BATHROOM
Where to empty the chemical toilet?
At the campground bathrooms there is the designed area where you can empty the chemical toilet
Are there any private bathrooms available?
You can book a private bathroom located where the campground bathrooms are. Subject to availability, this service can also be requested at the reception.
Are there any washing machines and dryers available?
Yes, within each sanitary unit there is a laundry room with coin-operated washing machine and dryer (€0.50 – €1.00 – €2.00).
ACCOMODATIONS
How many people can mobile homes accommodate?
Our mobile homes accommodate from a minimum of 2 to a maximum of 6 people
Are sheets and towels included?
Unless otherwise stated among the services included in the accommodation, the provision of bed linen and towels is not included in the price.
However, it is possible to hire them by requesting this extra service either when booking or directly on site for an additional fee.
Is final cleaning included?
Final cleaning is an obligatory extra service in all accommodation units, the price is already included in the quote.
RESTAURANT
I am celiac. Am I welcomed?
No problem, our restaurant will try to meet all your needs, but please report your intolerance or allergy at the time of booking.
BEACH
Is there a beach service available?
Yes, The service is available upon request with a daily cost. It can be purchased at the time of booking or directly on Reception, upon availability.
Is my dog welcomed?
Yes, but only in the area of the beach allowed for dogs
How far is the beach?
The campsite is located directly on the sea, surrounded almost entirely by beaches. All beaches can be reached on foot in a few minutes.
Map
DOGS
Where can I take my dog with me?
There are delimited areas where it is possible to walk the dog only on a leash
Can I take my dog on the beach?
Yes, but only in the area of the beach allowed for dogs
WATER PARK
Are there sunbeds in the pool?
Yes, they are free.
SPA
Is the access free?
There is a fee for access. There is a charge for each service and treatment.
ANIMATION
Is there some entertainment present?
Yes, there is during the high season
For what ages is your fun club suitable?
Three age groups:
- KidsCLUB from 5 to 8 years.
- JayCLUB from 9 to 11 years.
- TeenCLUB ages 12 and up.
Is there a supplement to pay for participate at these activities?
No, entertainment is included in the stay
Regulation
Where is the rules?
You can read the regulation here
TOURS
Are there any organized excursions available?
Yes, find out more here
SERVICES
Wi-fi
There is available a Wi-Fi connection, in supplement and the access code can be purchased directly at the reception
It is possible to buy tickets for public transport, museums, exhibitions etc ?...
Yes, at the reception you can buy tickets for public transport or tickets for various tours
Where is the nearest pharmacy?
The nearest pharmacy is located in 2 km from the camping
Is there an ATM on the campsite?
Yes, one is located near the reception and another in Piazza dei Sapori.
